Telehealth Patient Practitioner Protocol

Telehealth is the use of electronic means or technology to provide medical and mental health services by any medical or mental health discipline. It is not a separate medical or mental health services. It is simply a different means through which a practitioner can deliver services that have historically been delivered in person in the medical and mental health field. Telehealth is discipline neutral, meaning that all medical and mental health disciplines can use the technology modality to provide services.

The need for medical and mental health has dramatically increased and, with advances in technology and current health concerns, the use of patient care at a distance has also increased. All age groups and all diagnoses have shown an increase in the need of treatment. With the increased use of telehealth there is an increased need for education concerning legal considerations and compliance during a telehealth appointment.

The research into telehealth has consistently shown it to be an effective delivery system for medical and mental health services. Some studies have even found that telehealth services may actually be preferable to in-person care in certain populations and situations. Children and adolescents and veterans in particular, seem to especially benefit from the use of telehealth. Telehealth is NOT the be-all and end-all in the delivery of therapy. Nor is it for every patient or every practitioner. Clearly, there are limitations. The limitations may be driven by a particular practitioner’s level of skill or confidence in treating certain cases online. This course is to provide education concerning telehealth patient practitioner protocol.

This course brings attention to patient treatment during distancing. The course is designed to provide education on patient practitioner protocol for practitioners who use telehealth.

 

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Learning Objectives:

  • Establishing the Telehealth Patient – Practitioner Relationship
  • Implement Screening for Suitability to engage in Telehealth
  • Ethics Related to Sound Practices when Conducting Appropriate Screening and Intake
  • Perform Ongoing Patient Risk Assessments and Risk Factors
  • Demonstrate Ethical Responsibility for Understanding How the Patient Self-Identifies
  • Conduct a General Telehealth Patient Assessment
  • Conduct Assessment of the Patient’s Personal Resources and Abilities
  • Develop Rapport with Patients
  • Sustain Appropriate Practitioner Relationships and Boundaries
  • Implement and Execute Setting of Expectations for Appointments
  • Evaluate Ongoing Effectiveness and Contraindications
  • Demonstrate How to Make Appropriate Referrals
  • Evaluation and Treatment of the Patient
  • Ethics and Guidelines Regarding Practitioner Relationships and Boundaries
  • Obtain and Maintain Proper Documentation
  • Ethics Regarding Documentation
  • Telehealth with Pediatric and Geriatric Populations
  • Ability to Elicit Information Regarding Patient Resources and Abilities in Relation to Telehealth
  • Develop Rapport Including Recognition of Facial Expressions and Nonverbal Communication
  • Ability to Facilitate Patient’s Cultural Self-Identification

 

Course Format:

Telehealth Patient – Practitioner Protocol Part 1

  • Establishing the Telehealth Patient – Practitioner Relationship
  • Implement Screening for Suitability to engage in Telehealth
  • Ethics Related to Sound Practices when Conducting Appropriate Screening and Intake
  • Perform Ongoing Patient Risk Assessments and Risk Factors

 

Telehealth Patient – Practitioner Protocol Part 2

  • Demonstrate Ethical Responsibility for Understanding How the Patient Self-Identifies
  • Conduct a General Telehealth Patient Assessment
  • Conduct Assessment of the Patient’s Personal Resources and Abilities

 

Telehealth Patient – Practitioner Protocol Part 3

  • Sustain Appropriate Practitioner Relationships and Boundaries
  • Implement and Execute Setting of Expectations for Appointments
  • Evaluate Ongoing Effectiveness and Contraindications
  • Demonstrate How to Make Appropriate Referrals

 

Telehealth Patient – Practitioner Protocol Part 4

  • Evaluation and Treatment of the Patient
  • Ethics and Guidelines Regarding Practitioner Relationships and Boundaries
  • Obtain and Maintain Proper Documentation
  • Ethics Regarding Documentation

 

Telehealth Patient – Practitioner Protocol Part 5

  • Telehealth with Pediatric and Geriatric Populations
  • Ability to Elicit Information Regarding Patient Resources and Abilities in Relation to Telehealth
  • Develop Rapport Including Recognition of Facial Expressions and Nonverbal Communication
  • Ability to Facilitate Patient’s Cultural Self-Identification

 

Learning Outcomes Conditions:
Complete self-paced certification in its entirety.
Pass all quizzes and final with 80% or better.

Education Hours:
You will receive a completion certificate with 2.25 AMA PRA Category 1 Credits from MedChi The Maryland State Medical Society for this course when all Learning Outcomes Conditions have been met.

Approximate Learning Time: 2.25 – 3.0 hours
This course is online and should take approximately 2.25 – 3.0 hours to complete.